Privacy policy
Last updated: September 20, 2026
Sovellier runs this store and website, together with all of the information, content, features, tools, products and services connected to it, so that you — our customer — have a curated place to shop (the “Services”). Shopify powers Sovellier and is what makes it possible for us to deliver the Services to you. This Privacy Policy sets out how we gather, use and disclose your personal information when you visit or use the Services, make a purchase or other transaction through them, or otherwise get in touch with us. Where our Terms of Service and this Privacy Policy disagree, this Privacy Policy prevails on anything concerning the collection, processing and disclosure of your personal information.
Please read it closely. Accessing or using any part of the Services confirms that you have read this Privacy Policy and understand how your information is collected, used and disclosed as described here.
Personal Information We Collect or Process
By “personal information” we mean information that identifies you or another person, or that can reasonably be linked back to you. Information gathered anonymously, or stripped of identifiers so that it can no longer be tied to you, falls outside that definition. Depending on how you interact with the Services, where you live, and what the law permits or requires, we may collect or process the categories below, along with inferences drawn from them:
- Contact details — your name, address, billing address, shipping address, phone number and email address.
- Financial information — credit card, debit card and financial account numbers, payment card details, financial account details, transaction details, form of payment, payment confirmations and other payment data.
- Account information — your username, password, security questions, preferences and settings.
- Transaction information — what you view, add to your cart or wishlist, and what you buy, return, exchange or cancel, together with your purchase history.
- Communications with us — whatever you include when you write to us, for instance in a customer support enquiry.
- Device information — details of your device, browser or network connection, your IP address and other unique identifiers.
- Usage information — how and when you interact with the Services and move around them.
Where That Information Comes From
- From you directly — when you open an account, visit or use the Services, write to us, or otherwise hand us your personal information.
- Automatically through the Services — from your device when you use our products or browse our site, and through cookies and similar technologies.
- From our service providers — where we engage them to run particular technology, or where they collect or process personal information for us.
- From our partners and other third parties.
How We Use Your Personal Information
Depending on how you deal with us and which Services you use, we may use personal information to:
- Provide, tailor and improve the Services. Performing our contract with you, processing payments, fulfilling orders, remembering your preferences and the items that interest you, sending notifications about your account, handling purchases, returns, exchanges and other transactions, creating and maintaining your account, arranging shipping, facilitating returns and exchanges, letting you post reviews, and building a shopping experience suited to you — recommending products related to what you have bought, for example. The same information also helps us refine and improve the Services generally.
- Market and advertise. Sending marketing, advertising and promotional messages by email, text message or post, and showing you online advertising for products or services within the Services or on other websites, including advertising based on what you have previously bought or added to your cart and on your other activity with us.
- Keep things secure and prevent fraud. Authenticating your account, providing a secure payment and shopping experience, and detecting, investigating or acting on activity that may be fraudulent, illegal, unsafe or malicious, so as to protect public safety and secure our services. If you register an account, keeping those credentials safe is down to you, and we strongly advise against sharing your username, password or other access details with anyone.
- Communicate with you. Giving you customer support, responding to you, serving you effectively and maintaining our business relationship.
- Meet legal obligations. Complying with applicable law or responding to valid legal process, including requests from law enforcement or government agencies, taking part in civil discovery, potential or actual litigation or other adversarial proceedings, and enforcing or investigating possible breaches of our terms and policies.
How We Disclose Personal Information
In some situations we may disclose your personal information to third parties for legitimate purposes consistent with this Privacy Policy. Those situations include:
- Disclosure to Shopify, to vendors and to other third parties who carry out services on our behalf — IT management, payment processing, data analytics, customer support, cloud storage, fulfilment and shipping, for example.
- Disclosure to business and marketing partners so that they can provide marketing services and advertise to you. We use Shopify, for instance, to support personalised advertising with third-party services based on your online activity across different merchants and websites. Those partners will handle your information under their own privacy notices. Depending on where you live, you may have the right to tell us not to share information about you for targeted advertising and marketing of this kind. You can opt out of those uses here.
- Disclosure you ask for, direct or otherwise consent to — to ship products to you, say, or through your use of social media widgets or login integrations.
- Disclosure to our affiliates or elsewhere within our corporate group.
- Disclosure in connection with a business transaction such as a merger or bankruptcy; to meet legal obligations, including responding to subpoenas, search warrants and similar requests; to enforce applicable terms of service or policies; and to protect or defend the Services, our rights, and the rights of our users and others.
Relationship with Shopify
Shopify hosts the Services and, in doing so, collects and processes personal information about how you access and use them in order to provide and improve those Services for you. What you submit through the Services is transmitted to and shared with Shopify, and with third parties that may sit in countries other than the one you live in, for that same purpose. Beyond this, in order to protect, grow and improve our business, we make use of certain Shopify enhanced features that draw on data and information generated by your interactions with our store, with other merchants and with Shopify. To deliver those enhanced features Shopify may use personal information collected about those interactions. Where that happens, Shopify is the party responsible for processing your personal information, including for answering requests to exercise your rights over its use for these purposes. To learn more about how Shopify uses your personal information and what rights you may have, see the Shopify Consumer Privacy Policy. Depending on where you live, certain rights can be exercised through the Shopify Privacy Portal.
Third-Party Websites and Links
The Services may link out to websites or other online platforms run by third parties. If you follow a link to a site we neither control nor are affiliated with, review that site’s privacy and security policies and its other terms before going further. We cannot guarantee, and are not responsible for, the privacy or security of such sites, nor for the accuracy, completeness or reliability of anything found on them. Information you post in public or semi-public places, including on third-party social networks, may also be visible to other users of the Services or of those platforms, with no limit on how we or a third party might use it. Our inclusion of a link does not by itself imply that we endorse the content, the owner or the operator, unless the Services say so.
Children’s Data
The Services are not designed for children, and we do not knowingly collect personal information about anyone below the age of majority in their jurisdiction. A parent or guardian whose child has given us personal information may contact us using the details below and ask for it to be deleted. As at the effective date of this Privacy Policy, we have no actual knowledge of “sharing” or “selling” — as applicable law defines those terms — the personal information of anyone under 16.
Security and Retention
No security measure is perfect or impenetrable, and “perfect security” is not something we can promise. Information travelling to us may also be exposed while in transit. We recommend against using unsecured channels to send us anything sensitive or confidential.
How long we keep your personal information depends on the circumstances — whether we still need it to maintain your account, to provide the Services, to meet legal obligations, to resolve disputes or to enforce other applicable contracts and policies.
Your Rights and Choices
Depending on where you live, some or all of the rights below may be available to you. They are not absolute, may apply only in particular circumstances, and in some cases we may decline a request where the law allows it.
- Access / know. You may be entitled to ask for access to the personal information we hold about you.
- Deletion. You may be entitled to ask us to delete personal information we hold about you.
- Correction. You may be entitled to ask us to correct inaccurate personal information we hold about you.
- Portability. You may be entitled to receive a copy of the personal information we hold about you and to ask us to transfer it to a third party, in certain circumstances and subject to certain exceptions.
- Opting out of sale or sharing for targeted advertising. Depending on where you live, you may be entitled to opt out of the “sale” or “share” of your personal information, or out of processing that counts as “targeted advertising” under applicable privacy law. You can opt out of those uses here. If you browse our website with the Global Privacy Control signal switched on, then depending on your location we will automatically treat that as an opt-out request for the device and browser you are using; where we can match the signal to a Shopify account, we will apply the opt-out to that account as well. More about Global Privacy Control is at https://globalprivacycontrol.org/. Apart from Global Privacy Control, we do not act on other “Do Not Track” signals sent by browsers or devices.
- Managing what we send you. We may send promotional email, and you can stop receiving it at any time using the unsubscribe link in our messages. Opting out of promotional email does not stop non-promotional messages such as those about your account or an order you have placed.
These rights can be exercised where the Services indicate, or by contacting us using the details below. To learn more about how Shopify uses your personal information and about any rights relating to data Shopify processes, visit https://privacy.shopify.com/en.
Exercising any of these rights will never cause us to treat you differently. We may need to verify your identity before acting on a request, where the law permits or requires it. You may appoint an authorised agent to make a request on your behalf; before we accept such a request we will ask the agent to prove you authorised them, and we may also need to verify your identity with you directly. We will respond within the time applicable law allows.
Complaints
If you are unhappy with how we process your personal information, contact us using the details below. Depending on where you live, you may also have the right to appeal our decision by contacting us again, or to lodge a complaint with your local data protection authority.
International Transfers
Your personal information may be transferred to, stored in and processed outside the country where you live.
Where we move personal information out of the European Economic Area or the United Kingdom, we rely on recognised transfer mechanisms — the European Commission’s Standard Contractual Clauses, or the equivalent contracts issued by the competent UK authority — unless the destination country has been found to offer an adequate level of protection.
Changes to This Privacy Policy
This Privacy Policy may be updated from time to time, whether to reflect a change in our practices or for operational, legal or regulatory reasons. Any revised version will be posted on this website with the “Last updated” date amended, and we will give notice where applicable law requires it.
Contact
If you have questions about our privacy practices or about this Privacy Policy, or you would like to exercise any of the rights described above, call us at +1 (563) 770-2658, email us at support@sovellier.com, or write to us at sovellier inc., 2000 S. Colorado Blvd., Ste 220, Denver, CO 80222, United States.