Terms of service

OVERVIEW

Welcome to Sovellier. Throughout this document, “we”, “us” and “our” mean Sovellier. Sovellier runs this store and website, along with all of the information, content, features, tools, products and services attached to it, so that you — our customer — have a curated place to shop (the “Services”). Shopify powers Sovellier, which is what allows us to deliver the Services to you.

The terms and conditions set out below, taken together with every policy referred to within them (the “Terms of Service” or “Terms”), define what you may expect from us and what we expect from you when you use the Services.

Read them with care. They contain material information about your legal position, including sections that disclaim warranties and cap our liability.

Visiting, interacting with or otherwise using the Services means you accept these Terms of Service and our Privacy Policy. If you are not willing to accept them, please do not access or use the Services.

SECTION 1 — ACCESS AND ACCOUNT

In accepting these Terms of Service you confirm that you have reached the age of majority in the state or province where you live, and that you permit any minor in your care to use the Services on devices you own, buy or administer.

Using the Services — browsing our online store, or buying anything we sell — may require you to supply details such as an email address together with billing, payment and shipping information. You confirm that everything you give us is accurate, current and complete, and that you hold whatever rights are needed to supply it.

Keeping your account credentials secure is your responsibility, as is everything that happens under your account. Accounts may not be transferred, sold, assigned or licensed to anyone else.

SECTION 2 — OUR PRODUCTS

We put real effort into representing our products and services accurately online. Even so, colour and overall appearance can look different on your screen depending on the device you browse with and how that device is set up.

We give no warranty that the look or the quality of anything you buy will match your expectations, or will be identical to what is depicted in the store.

Product descriptions may be revised at any point, without notice, at our discretion. We may also withdraw any product at any time, and we may cap the quantity available to a given person, region or jurisdiction, deciding case by case.

SECTION 3 — ORDERS

Placing an order is an offer to buy, not a completed sale. Sovellier may accept or decline that offer at its discretion, for any reason. No order is accepted until Sovellier confirms acceptance, and your payment must reach and clear with us before that happens. Check your order carefully before you submit it, because once an order has been accepted Sovellier may not be able to act on a cancellation request. Where we decline, alter or cancel an order, we will try to reach you using the email address, billing address or phone number recorded at the time of purchase.

Returns and exchanges are handled exclusively under our Refund Policy.

You confirm that what you buy is for your own personal or household use, and not for commercial resale or for export.

SECTION 4 — PRICES AND BILLING

Prices, discounts and promotions can change without notice. The amount charged is the price that applied when the order was placed, and it will be stated in your order confirmation email. Unless we say otherwise in writing, listed prices exclude taxes, shipping, handling, customs and import charges.

Prices shown in our online store may differ from those in physical shops or in stores run by third parties. From time to time we may run promotions that affect pricing and that carry their own terms; where those promotion terms conflict with these Terms, the promotion terms take precedence.

You agree to keep your purchase, payment and account information current, complete and accurate, and to update it promptly — email address, card numbers, expiry dates — so that we can complete your transactions and reach you when needed.

You further confirm that (i) the card details you supply are true, correct and complete, (ii) you are authorised to use that card for the purchase, (iii) your card issuer will honour the charges you incur, and (iv) you will pay those charges at the prices shown, including shipping, handling and any applicable taxes.

SECTION 5 — SHIPPING AND DELIVERY

We accept no liability for shipping or delivery delays. Every delivery time we quote is an estimate rather than a guarantee. Delays originating with carriers, with customs processing, or with events we cannot control are outside our responsibility. Title and risk of loss pass to you at the moment we hand the goods to the carrier.

SECTION 6 — INTELLECTUAL PROPERTY

The Services — including every trademark, brand, piece of text, display, image, graphic, product review, video and audio file, and the way all of it is designed, selected and arranged — belong to Sovellier, its affiliates or its licensors, and are protected by patent, copyright and other intellectual property law in the United States and abroad.

These Terms let you use the Services for personal, non-commercial purposes and nothing more. Without our prior written consent you must not reproduce, distribute, modify, create derivative works from, publicly display, publicly perform, republish, download, store or transmit any material found in the Services. Save where these Terms say otherwise, nothing here grants you a licence or any other right under any patent, trademark, copyright or other intellectual property belonging to Sovellier, to Shopify or to any third party. Using the Services without authorisation may breach federal and state intellectual property law. Every right not expressly granted here stays with Sovellier.

The Sovellier name, logos, product and service names, designs and slogans are trademarks of Sovellier or of its affiliates or licensors, and may not be used without our prior written permission. The Shopify name, logo, product and service names, designs and slogans are trademarks of Shopify. Every other name, logo, product and service name, design and slogan appearing in the Services belongs to its respective owner.

SECTION 7 — OPTIONAL TOOLS

As part of the Services you may be given access to customer tools built by third parties — tools we neither monitor, control nor contribute to.

You acknowledge that access to such tools is provided “as is” and “as available”, with no warranty, representation, condition or endorsement of any kind, and that we carry no liability whatsoever in connection with your use of them.

Any use you make of these optional tools is entirely at your own risk and discretion, and you should satisfy yourself that you understand and accept the terms set by the relevant third-party provider.

We may introduce further features through the Services in future, including new tools and resources. Anything we add in this way forms part of the Services and falls under these Terms of Service.

SECTION 8 — THIRD-PARTY LINKS

The Services may include material from, and hyperlinks to, websites run by third parties, along with embedded third-party functionality. Examining or assessing the content and accuracy of that third-party material is not something we undertake. Choosing to leave the Services to reach such material or sites is done at your own risk.

We are not liable for harm or damage connected with your visits to third-party websites, nor with any product, service, resource or content you obtain or use there. Read the third party’s own policies and practices closely, and make sure you understand them, before entering into any transaction. Complaints, claims, concerns or questions about third-party products and services belong with that third party.

SECTION 9 — RELATIONSHIP WITH SHOPIFY

Sovellier is powered by Shopify, and that is what enables us to provide the Services to you. Every sale and purchase you make in our store, however, is made directly with Sovellier. By using the Services you acknowledge that Shopify bears no responsibility for any aspect of a sale between you and Sovellier, including any injury, damage or loss arising from the products and services you buy. You expressly release Shopify and its affiliates from all claims, damages and liabilities connected with your purchases and transactions with Sovellier.

SECTION 10 — PRIVACY POLICY

Personal information collected through the Services is governed by our Privacy Policy, which you can read on this site; some personal information may additionally fall under Shopify’s own Privacy Policy. By using the Services you confirm that you have read both.

Because Shopify hosts the Services, Shopify collects and processes information about how you access and use them, in order to provide and improve those Services for you. What you submit through the Services is transmitted to and shared with Shopify and with third parties that may sit in countries other than the one you live in, for the purpose of serving you. Our privacy policy sets out in more detail how we, Shopify and our partners handle your personal information.

SECTION 11 — FEEDBACK

Where you submit, upload, post, email or otherwise send us ideas, suggestions, feedback, reviews, proposals, plans or other content (together, “Feedback”), you grant us a perpetual, worldwide, sublicensable, royalty-free licence to use, reproduce, modify, publish, distribute and display that Feedback in any medium and for any purpose, commercial purposes included. We might, for instance, rely on this licence to operate, provide, evaluate, enhance, improve and promote the Services, and to meet our obligations and exercise our rights under these Terms.

You also confirm that: (i) you own, or otherwise hold all necessary rights in, your Feedback; (ii) you have disclosed any payment or incentive you received in connection with submitting it; and (iii) it complies with these Terms. We are under no obligation to (1) keep your Feedback confidential, (2) pay you for it, or (3) reply to it.

We may — though we need not — monitor, edit or remove Feedback that we judge, at our sole discretion, to be unlawful, offensive, threatening, libellous, defamatory, pornographic, obscene or otherwise objectionable, or to infringe anyone’s intellectual property or these Terms of Service.

Your Feedback must not infringe any third-party right, whether copyright, trademark, privacy, personality or any other personal or proprietary right. It must not be libellous, unlawful, abusive or obscene, and it must not carry a virus or other malware capable of affecting the operation of the Services or any related site. Do not use a false email address, pose as someone you are not, or otherwise mislead us or anyone else about where Feedback came from. You alone are responsible for the Feedback you provide and for its accuracy, and we assume no responsibility or liability for Feedback posted by you or by any third party.

SECTION 12 — ERRORS, INACCURACIES AND OMISSIONS

From time to time the Services may carry typographical errors, inaccuracies or omissions relating to product descriptions, pricing, promotions, offers, shipping charges, transit times or availability. We reserve the right to correct these, and to change or update information or cancel orders where information proves inaccurate, at any time and without prior notice — including after you have submitted an order.

SECTION 13 — PROHIBITED USES

The Services may be accessed and used for lawful purposes only. You may not use them, directly or indirectly: (a) for any unlawful or malicious purpose; (b) to breach any international, federal, provincial, state or local law, rule, regulation or ordinance; (c) to infringe our intellectual property rights or those of anyone else; (d) to harass, abuse, insult, harm, defame, slander, disparage or intimidate our staff or any other person; (e) to transmit false or misleading information; (f) to send, knowingly receive, upload, download, use or re-use material that does not comply with these Terms; (g) to transmit or procure the sending of advertising or promotional material, including junk mail, chain letters, spam or similar solicitations; (h) to impersonate, or attempt to impersonate, any other person or entity; or (i) to behave in any other way that restricts or inhibits anyone else’s use or enjoyment of the Services, or that we judge capable of harming Sovellier, Shopify or other users, or exposing them to liability.

You additionally agree not to: (a) upload or transmit viruses or other malicious code that could affect how the Services function; (b) reproduce, duplicate, copy, extract, sell, resell or exploit any part of the Services; (c) collect or track other people’s personal information; (d) spam, phish, pharm or pretext the Services; (e) use any robot, spider, scraper, data gathering or extraction tool, automatic device or process, AI tool (including agentic AI), or any other automated or manual means to access the Services; or (f) interfere with, bypass or circumvent our security or authorisation features, robot exclusion headers, or any other measure we use to restrict access. We may suspend, disable or terminate your account at any time and without notice if we conclude that you have breached any part of these Terms.

SECTION 14 — AGENTS

14.1 This section (the “Agent Terms”) applies where you use, permit, enable or bring about the deployment of an Agent to access, use or interact with any part of the Services. “Agent” means any software or service that acts autonomously or semi-autonomously on behalf of, or at the instruction of, a person or entity, and that can run on behalf of or using a person’s device without direct supervision.

14.2 No Agent may access, use or interact with the Services unless it identifies itself at all times and operates strictly in line with section 14.4 below. Nor may any Agent do so once we have asked it to refrain.

14.3 We may restrict whether and how any Agent accesses, uses or interacts with the Services, including by technical means.

14.4 An Agent must: (i) identify itself in every HTTP/HTTPS request as an Agent and disclose its name by including “Agent/[agent name]” in the request’s user agent string; (ii) refrain from concealing or obscuring that the access, use or interaction comes from an Agent, whether by (a) imitating human behaviour and interaction patterns or (b) completing or circumventing CAPTCHAs or other measures designed to tell computers apart from humans; (iii) answer truthfully any question or prompt aimed at establishing whether an interaction originates with a human or a computer; and (iv) refrain from circumventing or otherwise evading any measure intended to block, limit, modify or control Agent access to the Services.

SECTION 15 — TERMINATION

We may end this agreement, or your access to the Services or any part of them, at our sole discretion and without notice at any time; amounts owed up to and including the termination date remain payable by you.

These sections survive termination: Intellectual Property, Feedback, Termination, Disclaimer of Warranties, Limitation of Liability, Indemnification, Severability, Waiver and Entire Agreement, Assignment, Governing Law, Privacy Policy, together with any other provision that by its nature ought to survive.

SECTION 16 — DISCLAIMER OF WARRANTIES

Information presented on or through the Services is offered for general information only. We do not warrant that it is accurate, complete or useful, and any reliance you place on it is strictly at your own risk. We disclaim all liability and responsibility arising from reliance placed on such material by you, by any other visitor to the Services, or by anyone told about its contents.

except as expressly stated by sovellier, the services and all products offered through the services are provided ‘as is’ and ‘as available’ for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement. we do not guarantee, represent or warrant that your use of the services will be uninterrupted, timely, secure or error-free. some jurisdictions limit or do not allow the disclaimer of implied or other warranties, so the above disclaimer may not apply to you.

SECTION 17 — LIMITATION OF LIABILITY

to the fullest extent provided by law, in no case shall sovellier, our partners, directors, officers, employees, affiliates, agents, contractors, service providers or licensors, or those of shopify and its affiliates, be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation, lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the services or any products procured using the services, or for any other claim related in any way to your use of the services or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the services or any content (or product) posted, transmitted, or otherwise made available via the services, even if advised of their possibility. 

SECTION 18 — INDEMNIFICATION

 

You agree to indemnify, defend and hold harmless Sovellier, Shopify, and our affiliates, partners, officers, directors, employees, agents, contractors, licensors and service providers against any loss, damage, liability or claim, including reasonable legal fees, owed to a third party and arising out of (1) your breach of these Terms of Service or of the documents they incorporate by reference, (2) your violation of any law or of a third party’s rights, or (3) your access to and use of the Services.

We will notify you of any claim covered by this indemnity; a delay in notifying you will not release you from your obligations unless it materially prejudices you. We may take control of the defence and settlement of such a claim at your expense, choice of counsel included, but we will not settle a claim that imposes non-monetary obligations on you without your consent, which you will not unreasonably withhold. You will cooperate in defending indemnified claims, including by producing relevant documents.

SECTION 19 — SEVERABILITY

Should any provision of these Terms of Service be held unlawful, void or unenforceable, that provision will still be enforced to the fullest extent applicable law permits, and the unenforceable part will be treated as severed from these Terms. Such a finding does not affect the validity or enforceability of the remaining provisions.

SECTION 20 — WAIVER; ENTIRE AGREEMENT

If we do not exercise or enforce a right or provision of these Terms of Service, that does not amount to a waiver of it.

These Terms of Service, together with any policy or operating rule we post on this site or in relation to the Services, form the entire agreement and understanding between you and us, govern your use of the Services, and supersede any earlier or contemporaneous agreement, communication or proposal between us, whether spoken or written, including any previous version of the Terms of Service.

Ambiguity in the interpretation of these Terms of Service will not be construed against the party that drafted them.

SECTION 21 — ASSIGNMENT

You may not delegate, transfer or assign this agreement, or any right or obligation under these Terms, without our prior written consent; any attempt to do so is null and void. We may transfer, assign or delegate these Terms and our rights and obligations without your consent and without notice to you.

SECTION 22 — GOVERNING LAW

These Terms of Service, and any separate agreement under which we provide you the Services, are governed by and construed in accordance with the law applied by the federal and state courts sitting in the State of Colorado, United States, where Sovellier is headquartered. You and Sovellier each consent to venue and personal jurisdiction in those courts.

SECTION 23 — HEADINGS

Headings appear in this agreement for convenience alone and do not limit or otherwise affect these Terms.

SECTION 24 — CHANGES TO TERMS OF SERVICE

The current version of the Terms of Service is always available for review on this page.

We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting the revision to our website. Checking the site periodically for changes is your responsibility. Where a change is material we will notify you as applicable law requires, and it will take effect on the date given in that notice. Continuing to use or access the Services after changes are posted means you accept them.

SECTION 25 — CONTACT INFORMATION

Questions about these Terms of Service can be sent to us at support@sovellier.com.

Our contact details are as follows:

Legal Name: sovellier inc. (doing business as Sovellier)
Email: support@sovellier.com
Phone: +1 (563) 770-2658
Address: 2000 S. Colorado Blvd., Ste 220, Denver, CO 80222, US